Music Box Concert Hall

Music Box Concert Hall is part of the Music Box Supper Club complex, which opened in 2014. The building includes two performance stages plus a restaurant, and the venue presents both national touring musicians and local Northeast Ohio artists. Music Box describes its programming as spanning styles such as blues, jazz, soul, Americana, rock, punk, roots, and country.

The official site treats the Concert Hall and the Supper Club as different spaces with different dining and seating expectations, so a show listing is the best reference for where your event is located and how it will operate.

Music Box is at 1148 Main Avenue in the Flats, in the same building as Shooters and near the Improv Comedy Club. Its official driving directions approach Main Avenue from West 25th Street. Use current traffic instructions for your visit, particularly when other events are taking place in the surrounding entertainment district.

The venue welcomes cyclists and publishes directions for boat arrivals as well as car travel. Boats approach the Nautica Entertainment Complex from the mouth of the Cuyahoga River. Call 216-242-1250 on arrival for the required docking documentation. Docking arrangements are separate from concert admission and should be confirmed directly with staff.

The FAQ says the upstairs Concert Hall allows guests to dine at their seats, with tableside beverage service continuing through the concert. Unless otherwise noted, doors open two hours before show time.

For dining, the venue separates the Concert Hall from the downstairs Supper Club. The Concert Hall has its own menu, and the site says the menus differ between the two spaces.

Several parking options surround Music Box, and rates vary by day and time. Limited street parking is also available. The venue says accessible parking is close to the doors. Check the restrictions and payment instructions at the lot or space you select; concert admission should not be assumed to reserve parking.

Music Box lists Ace Taxi as a transportation partner and asks guests who need assistance with arrangements to call the venue. If your party arrives separately, agree on the room name before meeting inside: the upstairs Concert Hall and downstairs Supper Club can host different shows.

The venue’s FAQ says the Supper Club has handicapped-accessible seating, and for Concert Hall shows there is an elevator on the right-hand side when you enter the building. It also says accessible seating is held for every concert and should be reserved by contacting the box office. For guests attending dinner in the Supper Club, the FAQ states that all tables there are accessible.

The venue posts a phone number and email on its site for questions, and the ticketing page directs accessible-seating requests through the box office.

Music Box uses digital ticketing through etix, and tickets can also be handled at the box office.

The venue states that all ticket sales are final unless a concert is canceled. It also says professional photography equipment, flash photography, and video or audio recording are not permitted during concerts.

The venue also says outside food is not allowed.

If you are attending a show downstairs in the Supper Club, the venue says dinner reservations are required for parties of two or more. If you are attending an upstairs Concert Hall show, no separate dinner reservation is required unless you want to dine downstairs before the event. The venue also says dining in the Concert Hall is possible from your ticketed seat.