Connor Palace

Connor Palace is a 2,800-seat historic theater operated by Playhouse Square. The venue’s listing places it on Euclid Avenue close to East 17th Street, with access from Euclid Avenue and from the KeyBank Concourse that connects the Playhouse Square garage to the theaters.

The theater is used for staged performances, and Playhouse Square notes that each event may have its own producer-defined arrival or seating rules.

The official venue address is 1615 Euclid Avenue in Cleveland, Ohio 44115. Playhouse Square says Connor Palace is on Euclid Avenue near East 17th Street.

Playhouse Square also lists Lyft as its official rideshare partner.

Connor Palace seats 2,800. The venue listing says concessions and restrooms are available on the main floor and mezzanine levels, with additional restrooms on the balcony level. Accessible restrooms and accessible seating are located on the main floor. Changing stations are available in the men’s and women’s restrooms.

This is a historic theater, and Playhouse Square specifically notes that there is no elevator in Connor Palace. The accessibility pages also say four of the district’s historic theaters, including Connor Palace, do not have elevator access to the upstairs mezzanine or balcony.

Playhouse Square operates two official garages. The Playhouse Square Parking Garage is at 1450 Chester Avenue, and The Lumen Parking Garage is at 1965 East 17th Street. Both garages accept cashless payment only. The Playhouse Square Parking Garage offers a covered walkway into the theaters from the garage’s second floor, and elevators are available on each parking level.

The venue also lists valet parking on both the north and south sides of Euclid Avenue, with normal operating hours two hours before the first performance until after the last performance for evening and weekend shows.

Playhouse Square says Connor Palace has designated accessible seating, wheelchair-accessible restrooms on the main floor, and wheelchair escort assistance from RedCoat volunteers. Service animals are welcome, and assisted listening devices are available from the House Manager’s office. Guests who use wheelchairs or scooters are expected to use their own equipment.

Accessible seating is limited and must be requested when tickets are purchased; the request does not guarantee availability. The accessibility policy also states that each wheelchair-accessible seat may include at least one adjacent companion seat, with the possibility of more companion seats depending on availability at purchase time.

For visual- or hearing-related support, Playhouse Square offers audio description and sign language interpretation by request, usually with at least three weeks’ notice. Large-print programs are also available for Broadway performances, and the accessibility page notes that historical theaters do not have elevators.

Playhouse Square may inspect bags and cases at entry. Prohibited items include backpacks and other large bags, cameras, audio or video recorders, outside food and beverage, laser pointers, whistles, and weapons of any kind. Diaper bags are permitted but may be inspected.

The venue also prohibits smoking and vaping indoors. Firearms are not allowed except for on-duty law enforcement officials.

Playhouse Square also reminds guests that ticket policies, late-entry handling, and any show-specific restrictions are determined by the producer or artist. That means the safest approach is to review the individual event page before you go, especially if you are bringing children or need accessible seating.